Order tracking

AI-powered order extraction & shipping notifications to increase repurchase rates by up to 6x.

Whether the purchase was made on your platform or directly with a merchant, extract data about that order & offer in-app shipping tracking & returns management with Nylas ExtractAI.

Schedule a demo with a Nylas specialist to learn how to:
  • Leverage AI to extract data from emails.
  • Improve internal operational efficiency with order, shipping, & returns data at your support team’s fingertips.
  • Understand your customer’s purchase behaviors to build products they love.

Schedule a demo

Increase engagement, reduce churn, and increase re-purchases with order management features.

Embed orders, shipping, and returns tracking directly in your app to engage with your customer every time the purchase – even if it’s off platform. 

icon

Understand what your customers buy

Nylas ExtractAI connects securely to your customer’s inbox to only extract their purchases.

icon

Engage users with every order

Even if customers buy off of your platform, engage with them about their purchase to bring your BNPL application to the front of their wallet.

icon

Enable real-time insights at scale

Clearly understand your customer’s behavior to inform your product & engineering team’s roadmap.

Create a native UX that allows users to see a full view of their purchases

Nylas ExtractAI securely connects directly to user’s mailboxes to extract only the data needed to see a full picture of spending. Create a unified experience that brings all spending into one place.

Provider flexibility

Intelligence

Security

Fast sync

Scalability

One API integration for all major email & calendar providers (e.g., Microsoft Outlook, Gmail, IMAP).

Nylas takes the heavy lifting of filtering, data extraction, and normalizing with custom ML models and LLMs.

Only sync the data you need, as Nylas ExtractAI doesn’t store data & only sends structured data.

Sync & extract emails in real-time with Nylas ExtractAI, powered by ML & LLM’s.

Nylas ExtractAI uses custom ML models and LLMs to automate data extraction from 10,000+ merchants.

Individually integrating & managing each service provider is expensive and time-intensive.

Building AI models is time consuming and expensive, and off-the-shelf LLMs often hallucinate.

Email inboxes contain a lot of PII that increases the burden for security controls.

Forwarding emails or parsing PDF’s is time consuming & introduces friction to users.

Building custom models is resource intensive & requires large training sets, and using LLMs is expensive.

Trusted by over 250,000 developers worldwide

Ready to start building?

Discover the power of the Nylas platform and connect up to 5 accounts for free.

Request a demo

Frequently asked questions

Why is Nylas better than building email integrations ourselves?

Nylas helps expense management and spend management platforms build and maintain integrations across multiple providers for email, calendar, and contacts. With Nylas, use a single API to integrate across providers such as Microsoft 365, Microsoft Exchange, Microsoft Outlook, Google, Apple, and all other major service providers. 

Many organizations don’t factor in the total costs of communications integrations. Check out our savings calculator for a more detailed breakdown of email, calendar, and contacts integration and maintenance costs. 

Nylas ExtractAI is powered by custom machine learning models and large language models (LLMs) that are fine tuned for performance and for your use case, and we support over 10,000+ merchants for extraction in multiple countries including the US, UK, Germany, the Netherlands and Sweden.

Will users connect their mailbox to my app?

Nylas connects directly to your user’s email inbox through OAuth, which allows your users to specifically grant access to their mailbox through a Google or Microsoft verified application. Users grant consent to their mailbox, and they can delete it at any time. Nylas does not store customer emails after filtering and extracting relevant emails.

It’s important to demonstrate to your users how you’ll use their data, how it’ll power features in your application, and how they can benefit from that. Our team has experience in building authentication pages, and can guide you with suggestions on copy, workflows, and where to place authentication in your app – with one customer we were able to increase their authentication conversion from 8% to over 90%.

Would my users need to forward an email for extraction, or can they connect their mailbox directly?

Users can connect their mailbox directly to your application through Nylas ExtractAI, so they don’t need to manually forward an email or manually set up inbox rules. Nylas syncs emails and extracts data from emails in real-time so there’s no delay between your user receiving a purchase email, and the data from that email being available in your BNPL application. 

How can Nylas empower the AI features within our product?

Nylas enhances AI features in your product by streamlining data extraction from emails and calendars, ensuring efficient, relevant data retrieval and secure handling with robust compliance standards. This aids in refining AI elements like chatbots, making them more human-like and efficient, thus freeing up agents for more complex tasks in your platform.