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Why Nylas
NewsroomPower engaging customer experiences to increase CSAT
Turn your digital customer service application into a hub for agent productivity with embedded email and scheduling.
Level up your digital customer service app
Quickly and easily build communications features in your app that your customers will pay a premium to use.
Enable personal, conversational customer support
Connect to your users’ inboxes so they can view and respond to tickets directly within your application.
Powering the world’s top applications
Deliver standout customer experiences
Connect quickly
Stand up email and calendar integrations quickly and securely.
Streamline support
Build communications capabilities that help agents resolve issues faster.
Maximize engagement
Design experiences that keep users in your application longer.
Experience the Nylas difference
Connect with agents’ inboxes, calendars, and contacts using a single integration.
Give developers everything they need to build and launch new features faster than ever before.
Stay ahead of the competition and refocus your resources on building innovative features.
Sync, send, and receive customer messages directly in your app to improve response times.
Centralize interactions from email and scheduling to provide a 360-degree customer view.
Provide seamless customer communications experiences at scale to retain and expand your accounts.
Seamless customer service communications
Embed email, calendar, and contacts features into your application that allow agents to work faster and smarter.
Challenges
Solutions
60% of customers are most frustrated by long service experience wait times.
Streamline issue response times by allowing agents to email and schedule meetings with customers within your app.
Customers cite having to repeat themselves to multiple service reps as a top complaint.
Unify customer communications so that agents can easily understand and prioritize incoming requests.
Building email, calendar, and contacts integrations with individual service providers is complex and time-consuming.
Quickly connect to agents’ inboxes and save thousands of developer hours.
Elevate your digital customer service with powerful features
Email API
Easily connect agents’ inboxes with your application to deliver personalized 1:1 support.
Calendar API
Sync calendar data into your application to build custom scheduling capabilities.
Scheduler
Empower users to schedule customer meetings and manage availability with our pre-built UI.
Contacts API
Enrich your application with users’ contact data to connect with customers faster.
Explore related case studies
Dialpad builds contacts sync In two days with one engineer
“With the Nylas API, I had launchable code for full features in just two days. One of the advantages of integrating with Nylas was how straightforward it was to sync contacts regardless of which version of Exchange our customers use.”
– Stefan Roesch Software Engineer at Dialpad
- Industry:
- Communications
- Product:
- Calendar API, Contacts API, Email API
Ready to Start Building?
Unlock your free API key and sync up to 5 accounts.